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Terms of Service


1. ACCEPTANCE OF TERMS


Welcome to Hops and Grapes Online! By using HopsandGrapesOnline.com you are subject to the following Terms of Service ("TOS"), which may be updated by us from time to time without notice.

If you do not agree to the terms, you are not authorized to use this site.


2. USE OF HOPSANDGRAPESONLINE.COM

By using hopsandgrapesonline.com you represent and warrant that you are at least 21 years of age.


3. ELECTRONIC COMMUNICATION.

When you visit our Site, purchase products or services through the Site, or instigate contact to our customer service department, you are communicating with us electronically. We will also communicate with you via email or by posting notices on and updates to the Site. By using the Site, you hereby agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.


4. PRIVACY.

Please review our posted Privacy Policy to understand our uses and practices about how we use and collect information from users of our Sites.


5. ACCOUNT MAINTENANCE.

By using this site, you represent that you will be responsible for maintaining your account and password and for restricting access to your computer. You also agree to be responsible for any and all activities that occur under your password or your account. Hops and Grapes will not be responsible for any loss or damage arising from your failure to comply with your responsibilities and obligations under these Terms and Conditions. To purchase any products or use the services on this Site, you must open an account with us and/or provide the required information to us. By entering any information on this Site, you represent and warrant that: (i) you are at least 21 years of age; (ii) you are using your actual identity; (iii) you have provided only true, accurate, current and complete information; and (iv) you will maintain and promptly update the information that you provide to keep it true, accurate, current and complete.


6. TERMINATION.

If you wish to cancel a username or password, or if you become aware of any loss, theft or unauthorized use of a username or password, you must notify us immediately. We reserve the right to delete or change any username or password at any time and for any reason. We may suspend or terminate your account or your use of our Site at any time, for any reason or for no reason at all. You are personally liable for any orders that you place or charges that you incur prior to termination. We reserve the right to change, suspend, or discontinue all or any aspects of this Site at any time without prior notice.


7. PRODUCT DESCRIPTION.

Hops and Grapes attempts to be as accurate as possible with our product descriptions. However, Hops and Grapes does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered is not as described, your sole remedy is to return it in unused condition. PRICES AND AVAILABILITY OF THE PRODUCTS AND SERVICES LISTED WITHIN AND ON OUR SITES ARE SUBJECT TO CHANGE WITHOUT NOTICE. The listing, description of, or reference to, a product or service on this Site does not imply that the product or service is presently available. All orders of products or services are subject to prevailing law, including, as appropriate, export and import regulations and boycotting restrictions, if any, imposed by governing bodies having jurisdiction over such orders, products or services.

7. RETURNS AND EXCHANGES

Returns and exchanges may occur within one week of delivery.  Items must be returned in the new, unused condition that they were shipped in.  Buyer pays for and arranges all shipping back to our store.  In the event of an exchange, buyer pays for shipping for the new item to be sent out.  There is a 20% restocking fee on all returns and exchanges.

UPS will try to deliver a package three times before it is returned to us.  If a package is returned to us after three attempts, we will hold the package and attempt to make contact with the customer.  The customer is liable for the initial shipping cost, and an additional shipping cost if they would like UPS to attempt again.  If the customer would like a refund, the customer will be given a refund for the product and tax only.  The initial shipping cost will not be refunded.  A 20% restocking fee is also applicable on orders of 6 bottles or more.

8. BREAKAGE

In the event of breakage, the buyer must save all portions of the broken delivery and immediately call
(856) 582-8110 and ask to speak with Max Cammarata regarding breakage.  Hops and Grapes highly advises customers who place orders above $100 to purchase extra insurance.

9. REFUNDS

In the event that a customer requires a refund, the refund will either be applied to the credit card that was used to place the order that resulted in a refund or a check will be sent via USPS to the address that the customer used for that order.  The method of refund is the decision of Hops and Grapes and not the customer.


10. INDEMNITY

You agree to indemnify and hold Hops and Grapes, and its subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your Content, your use of the Service, your connection to the Service, your violation of the TOS, or your violation of any rights of another.


11. MODIFICATIONS TO SERVICE

Hops and Grapes reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. You agree that Hops and Grapes shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Service.


12. COPYRIGHTS

Hops and Grapes respects the intellectual property rights of others and we ask our users to do the same. Except as expressly authorized by Hops and Grapes, you agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on HopsandGrapesOnline.Com, in whole or in part.

The Hops and Grapes site and all its contents are copyrighted materials, protected by U.S. and international copyright laws. The compilation of content on our web site is the exclusive property of Hops and Grapes and may not be used for any other purpose other than as set forth on the site. The services and information provided herein are solely for your own private use. You are only permitted to use the HopsandGrapes site as expressly authorized. Nothing contained herein transfers any express or implied right, title or interest in this web site to you.


13. NOTICE

Hops and Grapes may provide you with notices, including those regarding changes to the TOS, by either email, regular mail, or postings on the Service.

The terms and conditions contained herein and the agreement created thereby shall be governed by and interpreted according to the laws of the state of New Jersey without applying conflict of law principles. You expressly agree through your use of the site to be subject to jurisdiction and venue in the state of New Jersey and to have any adjudication related to this site resolved in the federal or state courts of New Jersey. If any provision of this agreement, terms or conditions is unlawful, void or unenforceable, it will not affect the validity and enforceability of any remaining provision.


14. VIOLATIONS

Please report any violations of the TOS to our Customer Care Group.


15. NO WARRANTIES

Hops and Grapes does not warrant that the Hops and Grapes website will operate error-free or that the Hops and Grapes website and its server are free of computer viruses and other harmful components. If your use of the Hops and Grapes site results in the need for services or replacing equipment or data, Hops and Grapes is not responsible for those costs.

YOU ASSUME TOTAL RESPONSIBILITY AND RISK FOR USE OF THE HOPS AND GRAPES SITE WHICH IS PROVIDED "AS IS". TO THE GREATEST EXTENT PERMITTED BY LAW, HOPS AND GRAPES MAKES NO WARRANTIES, EXPRESS OR IMPLIED, AND SPECIFICALLY DISCLAIMS ANY WARRANTY OR MERCHANTABILITY OF FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY OR NON-INFRINGEMENT OR ANY WARRANTY ARISING BY USAGE OF TRADE, COURSE OF DEALING OR COURSE OF PERFORMANCE. TO THE GREATEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL HOPS AND GRAPES BE LIABLE FOR ANY DIRECT OR INDIRECT, CONSEQUENTIAL, PUNITIVE OR SPECIAL DAMAGES, INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOST PROFITS, BUSINESS INTERRUPTION OR LOSS OF INFORMATION, RELATED TO THE HOPS AND GRAPES SITE OR ARISING OUT OF THIS AGREEMENT, EVEN IF HOPS AND GRAPES HAS BEEN ADVISED OF A POSSIBILITY OF SUCH DAMAGES. FOR THE PURPOSES OF THIS PARAGRAPH, REFERENCE TO HOPS AND GRAPES SHALL BE DEEMED TO INCLUDE HOPS AND GRAPES'  EMPLOYEES, OWNERS, DIRECTORS, OFFICERS, LICENSEES, REPRESENTATIVES AND SUBCONTRACTORS, SUPPLIERS AND DISTRIBUTORS.

BECAUSE SOME STATES MAY NOT ALLOW THE EXCLUSION OR THE LIMITATION OF THE FORGOING WARRANTIES, LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, OR OTHER CLAIMS AND DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN THE EVENT APPLICABLE STATE OR FEDERAL LAW DOES NOT ALLOW THE COMPLETE EXCLUSION OR LIMITATION OF LIABILITY OF CLAIMS AND DAMAGES AS SET FORTH IN THIS AGREEMENT, HOPS AND GRAPES' LIABILITY IS LIMITED TO THE GREATEST EXTENT SUCH LIMITATION IS PERMITTED TO LAW.

This document was last modified on November 20th, 2008.

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Store Information

Location

Hops and Grapes
810 North Delsea Drive
Glassboro, NJ 08028


We are located directly behind TD Bank (Doubletree Shopping Center) at the intersection of Delsea Drive and William L Dalton Drive. Unfortunately, many GPS Systems and online direction guides will place you down the street at our mailbox.

For accurate X-Y Google Map coordinates to our location, please click here.

Store & Holiday Hours

Monday - Saturday 9AM - 10PM
Sunday 10AM - 7PM

Thanksgiving Day - 9AM to 4PM
Christmas Eve - 9AM to 7PM
Christmas Day - CLOSED
New Year's Eve - 9AM to 8PM
New Year's Day - 11AM to 5PM

Phone and Fax

Phone - (856) 582 - 8110
Fax -     (856) 582 - 8118

You can always get in touch with us at http://hopsandgrapesonline.com
Delivery & Pickup

Delivery

Did you know you can have your wine delivered to your door?
Hops and Grapes offers many options for our customers so they can order online and have their order delivered right to their door. For more information on our delivery and shipping options, please see our shipping information page.

Pickup

You can place an order for wine online and pick it up in our store! For more information on our in-store pickup option,
please click here.
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